A business that does everything for everyone is, to most people looking in from outside, a business that stands for nothing in particular.

You call it your biggest client. It might be more accurate to call it your biggest liability.

Every workaround felt like five minutes well spent at the time. The bill for all of them together comes due later, and it is bigger

More meetings is not more alignment. Sometimes it is just a more organised way of not deciding anything. Running two shops and an events side

More hands does not automatically mean fewer questions land on your desk. Sometimes it means more. The busier the wedding season got, the more freelance

Every yes is a promise to someone. Say yes to everyone and you have promised more hours than the week actually contains. During wedding season

You know roughly how the bank balance looks. Roughly is not a financial system. It is a guess with better posture. Flowers are a brutally

You do not need a bigger team. You need the business to work without you being the answer to every question. For ten years I

Your team is good. So why is everything still running through you? There is a version of running a creative business where you are, technically,

You know your rates are competitive. The problem is saying so. There is a conversation that happens in creative businesses across Surrey, Sussex and London