The systems blindspot: why your agency’s growth is capped by what’s in your head, not your team’s ability
You do not need a bigger team. You need the business to work without you being the answer to every question. For ten years I ran a floristry and interiors business in West Sussex. Two shops, an online business shipping worldwide, a permanent team and a much larger network of freelancers I brought in for […]
The founder bottleneck: why letting go feels impossible in a creative agency
Your team is good. So why is everything still running through you? There is a version of running a creative business where you are, technically, not needed for every decision. Where your team handles the client query without checking. Where the project brief gets written without your involvement. Where the proposal goes out and it […]
Why creative founders keep undercharging and how to stop
You know your rates are competitive. The problem is saying so. There is a conversation that happens in creative businesses across Surrey, Sussex and London every single day. A client asks for a quote. The founder pulls together a number they know is fair, maybe even conservative. And then, before anyone has said anything, before […]